I had excellent service from this company , received the report of my survey request on the same day as survey was done . The survey report was easy to understand and all things was explained in detail ( in plain English as well , that could be easily understood ). From my own personal experience l can recommend them . Thank you White Horse Surveyors for a job well done
I really liked the phone call directly after the survey was done. It was useful to be updated and know straight away the initial outcome.
An outstanding service and the phone call from the surveyor after the visit was exceptionally informative and useful. Definitely a Company to be recommended.
Very responsive and professional. Very quick to do the survey and report. Did it in 24hours!!
Having received the detailed RICS Homebuyer Report and had an exceptionally useful verbal debrief from the surveyor Mark on Gowan Lea, I just wanted to drop a line to thank you for the outstanding service offered by White Horse Surveyors Ltd. The whole process from initial contact, through survey, verbal update and written report has been exceptionally efficient and thoroughly professional and we were exceptionally grateful for the time Mark took to take us through the main points of his survey. We will unreservedly recommend the Company to friends and colleagues in future and thank you for making the effort noting the survey was outside Marks normal area. Hoping now that all goes well with the move/sales process and thank you, once again,
Promptness of response : The appointment was 10 days after I contacted them
Quality of service : I had a 15 minute conversation with the surveyor on the day he did survey. He explained what he had surveyed and the faults he had found, in easy to understand lay mans terms. I received the full report two days later. I phoned the surveyor with a couple of questions which he again answered, I also asked for some advice on what I thought about doing to the property and he again give me some useful information.
Value for money : I would highly recommend White Horse Surveyors
Professionalism : Very good service all round
Excellent service Surveyor called the evening of the survey and ran through the report with us
The survey was done today by your surveyor, Jim who gave me a call, just to let me know how it all went and was quite complimentary regarding the quality of the property; brilliant! We have been on line and made the payment to yourselves this afternoon and will await the “Homebuyer Survey Report” from you. We would just like to say how pleased we are by your efficiency to arrange this, keep us up to date and especially, how your surveyor took the time to phone me and let me know after, how the survey went. We will most certainly recommend you to everyone and thank you so much.
Excellent customer service. Great speed and report clear. Made the process very easy for us. Can’t fault them
Really great service, clear and precise with the written report and I received a follow up call the day after the survey had taken place just to give me a rough outline. Would 10/10 recommend.