We’re proud of all the products we sell under the White Horse Surveyors name, because each one is developed to bring you the best quality and value. And to ensure we offer the most competitive prices, we regularly benchmark all these products against others in the market.
Our dedicated price-monitoring team proactively check the prices of our survey products on a regular basis online and during sales.
If we find that competitors are selling the same individual product, sold with the same service conditions, at a lower price, we’ll simply meet that price. So we don’t expect you to find a lower price with the same service levels elsewhere.
First we need to be sure that the product available through a competitor, rather than, for example, an online-only company..
Our team needs to be satisfied that the competitor product is the same offering with the same turn around time, surveyor follow up call and content / photo’s and also endorsed by RICS.
If you do find the same product for sale at a lower price at a competitor and sold with the same service conditions, you can make a price match request. It’s really easy – simply obtain a written quotation to include service agreements and just let us know in one of the following ways:
• Email our dedicated customer service team – firstname.lastname@example.org
• Talk to our customer services team on 01249 569082